Terms of Service
These terms cover the Simplytics web analytics service at simplytics.dev, provided by Vemu Nikhil, trading as Simplytics, Kakinada, Andhra Pradesh, India (nikhil@simplytics.dev). The Data Processing Agreement forms part of them, and the Privacy Policy explains what we keep about you. You accept them when you create an account.
The service
- Simplytics provides privacy-friendly, cookie-less web analytics from $12 per year.
- A subscription includes unlimited websites and pageviews under fair use. Fair use is about fake traffic: known bots are filtered out, and we may block traffic that is clearly an attack, or an account pumping fake views. Real traffic is never paused or capped for its volume. An account can have up to 100 sites waiting for their first visit.
- New accounts can try Simplytics before subscribing. When the trial ends your dashboard locks, but we keep recording your traffic for a further 7 days, so subscribing that week leaves no gap in your history. After that, tracking stops until you subscribe. A lapsed subscription does not delete your stats, and CSV export stays available whether you subscribe or not.
- If another account proves control of a domain you added, future tracking for that domain moves to it. Analytics already collected stay with you: they do not automatically move or become available to that account unless you hand them over, which needs your express authorisation for the recipient and the recipient's acceptance. You may offer, or approve a request for, your most recent collection period for that domain to the account that now verifies it. By doing so you confirm you are entitled to disclose that data to the recipient and have given your visitors any notice they are owed. By requesting or accepting history, the recipient confirms it will handle it lawfully, including updating its own privacy notice where required. We cannot reverse a completed handoff: the history is then held for the recipient's account, and deleting your account does not delete it. We carry out a handoff on the two accounts' instructions and do not decide whether either of you may lawfully make it.
Acceptable use
- Only add websites that you own or operate.
- Tell your visitors about your analytics and give any notice or ask any consent your site needs where you use it.
- Do not prove control of, or request history for, a site you do not operate.
- Do not attempt to disrupt the service, probe other users' data, or send fabricated traffic.
- We may suspend accounts that abuse the service.
Billing & cancellation
- Subscriptions are billed monthly, quarterly or yearly through Dodo Payments, as chosen at checkout, and renew automatically.
- The price you sign up at is the price you keep. A price rise applies to new sign-ups only; your renewal stays at your starting rate for as long as your subscription stays continuously active. This covers the price, not what is included.
- You can cancel any time from the Account page; your subscription will then not renew.
- Refunds: 30 days on any charge, no questions asked. See the Refund Policy.
- Tax. Listed prices are in US dollars and exclude tax. Dodo Payments, our merchant of record, is the seller on your receipt: it adds VAT, GST or sales tax for your billing country and converts to your local currency. You see the exact total at checkout before you pay.
- EU and UK customers. Consumer law gives you 14 days to withdraw from a distance purchase of digital services. Our 30-day refund is longer and unconditional, so you never need to use that right. Nothing in these terms reduces your statutory rights.
- Deleting your account first cancels all linked subscriptions with our billing provider, which can take more than one attempt. A subscription already cancelled stays cancelled even if deletion is not yet complete. We keep your account data until we confirm billing has stopped. After each attempt, new checkouts and email changes are paused for up to 24 hours; if deletion does not complete, you may need to request it again. Once deletion succeeds, your account and the analytics it still holds leave the live database immediately. History already handed to another account stays with that account. Backups age out on their own within 90 days; the privacy policy says what they hold and for how long.
Referrals
- Your Account page has an invite link. An account created through it gets a 60-day free trial instead of 30. An account that already exists, and your own, never counts.
- When that account's first payment succeeds, you get one free month: your next bill moves a month later, or, without a live subscription, you get 30 more days of access from when your current access ends. It is never paid in cash and cannot be transferred.
- There is no limit on how many people you invite or how many months you earn.
- If that first payment is refunded in full or reversed by a chargeback, its month is taken back. We may also withdraw months earned by fraud.
Liability
We provide the service with reasonable skill and care. Beyond that it is provided as is: we do not promise it will be uninterrupted or error-free, and do not warrant that it suits any particular purpose of yours.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under a law that cannot be contracted out of. That includes the consumer guarantees under the Australian Consumer Law and the New Zealand Consumer Guarantees Act, the conformity rights under EU Directive 2019/770, and your rights under the UK Consumer Rights Act 2015. Nothing here limits our liability for death or personal injury caused by our negligence, or for fraud.
Where the law allows us to limit our liability for failing to meet a consumer guarantee, we limit it to supplying the service again, or paying the cost of having it supplied again. Otherwise, and to the maximum extent permitted by law, our total liability to you is limited to the greater of USD 100 and the fees you paid us in the 12 months before the claim.
Changes to these terms
We may change these terms where there is a valid reason — a change in the law, a change to the service, or to correct an error. If a change would materially reduce what you get or increase what you owe, we will email you at least 30 days before it takes effect, and you can cancel before then and we will refund the unused part of any period you have paid for. Other changes take effect when they are published here. Changes never apply retrospectively.