Refund Policy

Simple, like the rest of the product:

• 30 days, any charge, no questions. Email us within 30 days of any payment, first or renewal, for any reason, and we refund it in full.
• Unused renewals, whenever you notice. If a renewal charged you and your account has recorded no page views since, we refund it, however long ago it was.
• Refunds go to your original payment method through Dodo Payments, which processes our payments.

To request a refund, email nikhil@simplytics.dev from the email you signed up with. No reason or form needed.

EU and UK customers

Consumer law gives you 14 days to withdraw from a distance purchase of digital services. Our 30 days is longer and unconditional, so you never need to use that statutory right, and nothing on this page reduces it.

Australia and New Zealand

The consumer guarantees under the Australian Consumer Law and the New Zealand Consumer Guarantees Act apply and cannot be excluded. If something goes seriously wrong, they apply whatever the 30 days says: the 30 days adds to the law, it does not limit it.

Your price does not go up

The price you sign up at is the price you keep. A price rise applies to new sign-ups only; your renewal stays at your starting rate for as long as your subscription stays active. This covers the price; it is not a promise that what is included never changes.