Refund Policy

Simple, like the rest of the product:

• 30 days, any charge, no questions. If you are not happy for any reason, email us within 30 days of a payment and we will refund it in full. This applies to your first payment and to every renewal.
• A renewal you did not use, refunded whenever you notice. If a renewal charged you and your account has not recorded a single page view since, email us and we will refund it — however long ago it was. You should not pay for a year you did not use because you forgot to cancel.
• Refunds are issued to the original payment method via Dodo Payments, who process our payments.

To request a refund, email nikhil@simplytics.dev from the email you signed up with. Nothing to justify and no form to fill in.

EU and UK customers

Consumer law gives you 14 days to withdraw from a distance purchase of digital services. The 30 days above is longer and has no conditions attached, so we simply apply it — you never need to invoke the statutory right, and nothing on this page reduces it.

Australia and New Zealand

The consumer guarantees under the Australian Consumer Law and the New Zealand Consumer Guarantees Act apply to this service and cannot be excluded. If something goes seriously wrong, those rights are yours regardless of the 30 days above — the 30 days is a promise we add, not a limit on the law.

Your price does not go up

The price you sign up at is the price you keep. If we raise prices, it applies to new sign-ups only — your renewal stays at the rate you started on, for as long as your subscription stays active. This covers the price; it is not a promise that what is included never changes.