Simplytics

Privacy Policy

Simplytics is built so that we know as little as possible about the people who visit the websites we track. This page explains exactly what we collect and what happens to it.

Visitors of websites that use Simplytics

People who open simplytics.dev pages

When someone opens a public dashboard, we record how that successful request was served: its time (added by Cloudflare), whether the cache hit, missed, was unavailable or returned an error, and how long the public-site check, cache lookup and report fetch took. The record holds no IP address, user-agent, cookie, visitor identifier, site name, domain, URL or page path, but it is still a per-request record, and its time and measurements could be linked with activity in other systems. Cloudflare deletes these records automatically after three months, wherever it stores them, which may be outside the EU. We use them only to keep public dashboards fast. Private dashboards, unavailable pages and visit beacons do not create them.

Simplytics account holders

Other companies involved

The subprocessors page names every company involved, what each gets and where it is. In short:

Transfers. The database is administered from India (see below). That access is covered by our own Standard Contractual Clauses and the UK Addendum, in the DPA. Each provider's safeguard is the one stated above and on the subprocessors page; copies of these terms are available on request.

No advertising network, data broker, or third-party analytics or session-recording script runs on simplytics.dev. We count signed-out visits to our marketing, legal, documentation, blog and comparison pages with Simplytics itself. It never loads on sign-in or account pages or on any analytics dashboard, including the public demo, and it does not run when your browser sends Global Privacy Control or after you use the “Don't count my visits” switch on the opt-out page. The public demo displays our own daily counts. A visitor to a site you track is never in contact with anything except Cloudflare's edge.

Where data is stored, and who can reach it

Active analytics data lives in a Cloudflare D1 database whose primary storage is in the European Union (Warsaw, Poland). Weekly backups are stored in EU-jurisdiction storage; the job that makes and checks them runs on Cloudflare's network and is not guaranteed to stay in the EU. Pages are delivered through Cloudflare's global network.

Simplytics is operated by one person based in India. Running the service (deploying code, investigating a fault, answering a support email) means reading that EU-hosted database from India. The EDPB treats an EU controller making EU-stored personal data remotely available to a separate processor in a third country as an international transfer. Whether each Simplytics data flow meets that legal test depends on the parties and roles, but EU hosting alone does not answer it. India has no EU adequacy decision and is not covered by UK adequacy regulations. So that access is covered by the EU Standard Contractual Clauses (Module 2) and, for UK customers, the UK Addendum, both in the data-processing agreement, which also publishes our transfer assessment for India.

What limits it: the primary database stays in the European Union, and account records hold the addresses, IDs, sites, settings and subscription information described above, not a provider profile. What is still missing: there is no EU or UK representative appointed, and the EU clauses are not designed for the case where a customer outside the EU uses Simplytics to measure visitors in the EU. The data-processing agreement says the same.

GDPR

For visitor data, the website operator is the controller and decides why it is collected; Simplytics processes that data for the operator. For account data, Simplytics is the controller. Our tracking script sets no cookies, but the short-lived visitor hash may be personal data and text fields can contain identifying information. Whether a site needs a notice or consent depends on how it uses analytics and on applicable law; the website operator must make that assessment.

If another account proves control of a domain, verification moves to that account. Analytics collected under the previous account stay with it; domain proof alone does not disclose or move that history. A separate handoff of history requires the previous account holder to authorise that recipient and the recipient to accept. Once handed over, the history is held for the receiving account, on its instructions, and no longer appears in the former account. Each website operator decides whether it may hand over or receive that history and what its visitors are told; Simplytics carries out the handoff on the two accounts' instructions.

Why we are allowed to hold your account data

The lawful basis for each purpose:

Where the basis is legitimate interests you can object; for the marketing ones that takes one click, because every such email carries a link that stops all of them, and the account page has the same switch. Where the basis is consent you can withdraw it at any time; that does not affect anything sent before you withdraw.

How long we keep it

Promotional emails. We don't currently ask for or send promotional emails. We'll update this section before that starts.

Your rights

Under the GDPR and the UK GDPR you can ask for a copy of your data, to have it corrected, to have it deleted, to restrict what we do with it, to object to processing based on legitimate interests, and to receive it in a portable form. Where we rely on consent you can withdraw it.

You can do most of these yourself: CSV export of your analytics reports at any time, and the email toggles, changing your email and account deletion on the account page. For anything else, email nikhil@simplytics.dev and you will get an answer within one month, with no charge and no form.

Two limits. Stored visit records lose the visitor hash within two days at most, so for a visitor we usually cannot locate the data to act on a request; that follows from the design and is not a refusal. And erasure reaches the live database immediately but backups only as they age out, within the 90 days above.

To complain to us about how we handle your data, email the same address; we acknowledge complaints within 30 days and tell you the outcome.

If we get it wrong, you can complain about us. In the UK that is the Information Commissioner's Office (ico.org.uk/make-a-complaint). In the EU it is the supervisory authority for the country you live in; the European Data Protection Board keeps the list (edpb.europa.eu). You do not have to raise it with us first, though we would rather you did.

Is giving us this data required?

Your email address is required: without it there is no account. Everything else is optional: the summary email, the spike alerts, your timezone, and how many sites you add. Nothing is fed into automated decision-making and nothing is profiled.

Who we are

For your account data the controller is Vemu Nikhil, trading as Simplytics, in Kakinada, Andhra Pradesh, India. Simplytics is one person, not a company; the about page says more. The contact for anything in this policy, including every right above, is nikhil@simplytics.dev.

The full postal address is not published here; it is in the countersigned copy of the DPA, which any customer can ask for. Two things a controller outside the EU and UK is normally expected to have are missing: we have appointed no EU representative and no UK representative. There is also no data protection officer, though at this size one is not required. If you need a representative before you can buy, say so and you will get a straight answer about whether and when.

Contact

Questions about privacy or data requests: nikhil@simplytics.dev